RECOURSE TO THE CONSUMER OMBUDSMAN:

1st recourse: Preliminary claim

The complaints written by LR / AR should be addressed to the reception of the establishment:

Camping du Casino
237 rte of the dunes
62215 Oye-Plage

2nd recourse: Seizing the Ombudsman

In the absence of a reply or if your dispute persists after a complaint, you can refer the matter to the Consumer Affairs Ombudsman within one year from the date of the complaint

Either by electronic means:

website: https://www.cm2c.net/declarer-un-litige.php

email: litiges@cm2c.net

Either by mail addressed to: CM2C  49 rue de Ponthieu  75 008 PARIS

Phone: 01 89 47 00 14