RECOURSE TO THE CONSUMER OMBUDSMAN:

1st recourse: Preliminary claim

The complaints written by LR / AR should be addressed to the reception of the establishment:

Camping du Casino
237 rte of the dunes
62115 Oye-Plage

2nd recourse: Seizing the Ombudsman

In the absence of a reply or if your dispute persists after a complaint, you can refer the matter to the Consumer Affairs Ombudsman within one year from the date of the complaint

Either by electronic means: https://www.mediaframa.com

Either by mail addressed to: MEDIAFRAMA Mediator 41, Rue Simon Vollant, Parc de la Cessoie, Building B, 59130 LAMBERSART

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